Making our community a better place to live, work, play and visit

Our privacy policy

Fountainbridge Canalside Community Trust believe that everyone should be able to access and enjoy Scotland’s lowland canals safely. As a social enterprise we believe in inclusion and fairness and strive to be transparent in how we operate. This includes how we collect, use and store data from our volunteers, everyone who books or uses our boats, those we come in contact with through our projects and visitors to our website. This policy will give you information on how we handle your data.

Types of Data We Collect

Fountainbridge Canalside Community Trust (FCCT) collects data from you:

Directly when you contact us by telephone, email, or complete and submit any form on our website.

Indirectly when you take some action on our site (passive data).

We may also have personal data about you, if you:

Have met a member of FCCT in person
Are a supplier to FCCT or its precursor organisations FCI and Re-Union Canal Boats
Are a contractor, former-contractor, employee or former employee of FCCT or its precursor organisations FCI and Re-Union Canal Boats 
Have followed liked or connected with us on social media platforms

Like almost all websites we also collect some data in the form of cookies.

Website cookies

An HTTP cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a small block of data placed on a user’s computer or other device by a web browser while the user is browsing a website. Cookies enable websites to store stateful information (such as reservation details in an online booking system) on the user’s device or to track the user’s browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past). They can also be used to save for subsequent use information that the user previously entered into form fields, such as names, addresses, passwords, and payment card numbers.

Cookies provide useful and sometimes essential functions on the web. Most importantly, authentication cookies are most commonly used by web servers to tell whether the user has logged in or not, and with which account they are logged in. Without such a mechanism, the site would not know whether to send a page containing sensitive information or require the user to authenticate themselves by logging in. The security of an authentication cookie generally depends on the security of the issuing website and the user’s web browser, and on whether the cookie data is encrypted. Security vulnerabilities may allow a cookie’s data to be read by an attacker, used to gain access to user data, or used to gain access (with the user’s credentials) to the website to which the cookie belongs (see cross-site scripting and cross-site request forgery for examples).

You can choose to accept or decline cookies. By default most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

About tracking and third party cookies

Tracking cookies, and especially third-party tracking cookies, are commonly used as ways to compile long-term records of individuals’ browsing histories — a potential privacy concern that prompted European and U.S. lawmakers to take action in 2011. European law requires that all websites targeting European Union member states gain “informed consent” from users before storing non-essential cookies on their device.

FCCT also uses some third party cookies for tracking and analytics services, such as Google Analytics. In addition we may link or embed elements which may bring third party cookies with them – for example YouTube videos, Vimeo videos or Google Fonts – into our site.

Third party organisations like these are Data Processors and have obligations to confirm to the European Union GDPR laws. The presence of third party cookies does not give inforocket access to any data that personally identifies an individual (such as a name, email address or billing information), or other data which can be reasonably linked to an individual.

FCCT does not sell advertising space, and as such does not employ third party advertising cookies.

Website analytics

When someone visits we use third party services to collect standard internet log information and details of web visitors’ behaviour pattern. We do this to find out information such as how many people visit our site, what pages they view and how long they view those pages for. We do this in a way which does not identify anyone. We use this information to help us improve our website and assess how successful any marketing or promotion efforts have been.

Mailing Lists

If you have agreed to join our mailing list through our website, via email or in person at an event or visiting one of our boats, we record your personal information – name and email address – in order to keep you informed. We use this information to update you on the topic you have chosen to hear about; our impact and work as a charity and/or our service and events. We do not share, sell, rent or trade your information with other organisations or businesses.

Our newletters and other information emails are currently delivered through MailChimp. We gather statistics around email opening and clicks using standard industry technologies to help us monitor and improve our email communications. For more information please see MailChimp’s privacy policy.

You can unsubscribe to mailings at any time by clicking on the unsubscribe link on any of our emails, or by emailing us at

Other Organisations

We may share anonymised personal information with grant making organisations who have funded work by the FCCT in order to further our social aims and impact. This allows the grant-maker to understand the impact their support has had. We do not provide identifiable personal details to donor organisations without the express permission of that person, which we will request individually.

FCCT also uses collated statistics to produce our annual report and other published information to ensure we operate in a transparent manner. No personal details of individuals would be used or published when presenting these statistics.

Access to Your Personal Information

You are entitled to access the personal information that we hold for you. Email your request to us at